Frequently Asked Questions
When does the class start and finish?
Class starts immediately after you enroll and is open for video submission, questions, review and comments for 1 yr. allowing you plenty of time to work through the material, take and edit video and formulate your questions as well as allow the instructor time to review and give feedback. This class is always open so some students will be ahead of you and some will be behind you.
How long do I have access to the class?
For one year from the start of class. The school reserves the right to modify, update or remove this class at any time.
What is your refund policy for current classes?
There are no refunds on this class.
What if I am unhappy with the class?
We make every effort to offer valuable information at an affordable rate. We suggest you read the class description carefully before making your purchase to determine if the class is right for you. Because there are many levels of trainers, there will be material that is review for some and new to others. For those that are review, it will give you an opportunity to look at what you have trained and refine the behaviors as needed. If you are unsatisfied with your purchase, please contact admin at [email protected]
Can instructors diagnose or treat injury?
No - instructors and assistant instructors cannot diagnose or treat injury. They can design fitness plans for healthy dogs or dogs that have a written release from veterinary care and/or veterinary rehabilitation care.